EXCHANGES/RETURNS
Unwashed and unworn merchandise returned will be eligible for exchange or store credit towards your next purchase. We will gladly exchange for a different size within 30 days of delivery or purchase in our store.
CLOSEOUT ITEMS AND GRAB BAGS ARE FINAL SALE. RETURNS AND EXCHANGES WILL NOT BE ACCEPTED.
Use our online exchange portal at -
https://generation-tee-2.myshopify.com/apps/redo/returns-portal/
Exchanges and store credit are only processed once the items have been returned to us. We are not able to process any exchanges or credit with out the original items in hand. Due to the volume of packages that carriers handle, we suggest keeping your tracking number until your exchange/return is processed.
SHIPPING INFORMATION:
We charge a flat rate of $9.75.
We are not currently offering pick up for orders at either of our locations. If you would like to coordinate a pick up order, please email us at threads@montanashirtco.com before placing an order and we can see what is possible. We cannot guarantee coordinating pick up for an order after it has been placed.
WE DO OUR BEST TO GET YOUR ORDER IN THE MAIL ASAP! We hand screen-print each and every shirt. Due to us being a small business, sometimes (but not always) we may need up to a week to fulfill your order. We promise it will be worth the wait!
We ship to anywhere in the US and Canada. We can ship worldwide, if you need items shipped to any other country, please email us for pricing.
